Professional Experience
Building innovative solutions across diverse technical domains
Software QA Engineer • Samsung Electronics America ↗
2022 - PresentAI Integration
Deployed AI-driven solutions like VOC classification and LLM‑optimized test case creation, accelerating analysis and standardizing prompt frameworks across the division.
Trained an AI classifier to extract U.S.-specific VOCs from 24,000+ SmartThings entries to reduce the scope of manual review. Prioritized high recall (97.5%) over precision (71.9%) to ensure relevant cases weren't missed, enabling broader issue coverage while maintaining over 92% overall accuracy.
Excel-based dashboard using Visual Basic macros to track VOC trends and automate reporting.
Automation & Process Optimization
Streamlined testing workflows by optimizing 300+ Python automation scripts and building Excel Visual Basic systems for inventory and issue tracking, reducing manual effort and improving reporting.
QA System Design & Implementation
Designed and built the QA process for U.S. MDE testing, leveraging VOC insights, usage data, and protocol research to ensure Galaxy compatibility with the top 75% of SmartThings devices.
Strategic Communication & Testing Excellence
Built strong relationships with global teams and maintained a 95%+ success rate for critical device launches through comprehensive testing protocols and proactive stakeholder communication.
Multi‑Team Collaboration & Impact
Engaged with UX design teams to provide test device feedback and worked across divisions to implement AI‑driven solutions, fostering innovation and cross‑functional excellence.
Senior VP of Athletics • AKP Sports Foundation ↗
2022 - PresentEntrepreneurship & Organizational Growth
Co‑founded and scaled a 501(c)(3) non‑profit to 50+ international staff and 10,000+ participants, expanding nationwide sports programs and community initiatives.
Nationwide soccer camp hosted with DC United and Hosei Kijima, supporting 100+ youth athletes.
Engagement with Premier League star Hwang Hee Chan and former Maryland First Lady Yumi Hogan at AKP events.
Strategic Partnerships & Sponsorship Development
Raised $100K+ in sponsorships and built partnerships with 75+ sponsors and collaborators, including Fortune 500 companies, non‑profits, professional sports teams, and elite athletes to drive national impact.
Operations & Project Management
Managed multi‑site events and coordinated international staff and partners, ensuring seamless execution of programs across diverse locations and stakeholder groups.
Hosted the largest Korean American soccer tournament nationwide, expanding regions and coordinating multi-site operations with global staff.
AI & Workflow Optimization
Automated event management and analysis processes using AI tools and custom workflows, improving operational efficiency and data‑driven decision making across all programs.
Website Development & Optimization
Built and manage the AKP Sports website on Squarespace, optimizing SEO, content workflows, and performance to drive 30K+ annual visitors and boost sponsor engagement.